With over 18 years in Information Technology and more than six years managing IT operations in 24/7 environments, I bring the experience, leadership, and knowledge to not only streamline your IT operations but to help minimize your overall IT costs.

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My background spans both internal and customer-facing support, with hands-on expertise across projects large and small—from implementations and upgrades to critical incident response and complex troubleshooting. I’ve supported and maintained critical systems including servers, networking, SQL databases, and cloud-based applications across healthcare, gaming, hospitality, and call center environments.

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I’m known for stepping into leadership when it matters most—bringing people together, creating clarity under pressure, and driving a course of action that leads to real resolution. I place a strong focus on training, documentation, and knowledge-sharing because sustainable IT requires more than fixing issues—it requires building strong systems and strong teams.

A Purdue University graduate in Industrial Engineering, I learn quickly, solve problems efficiently, and stay calm in high-stakes situations. I bring professionalism, empathy, and clear communication to every engagement, whether working independently or alongside a team to meet strict deadlines.

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At Freedom Technologies, my mission is to bring enterprise-class IT support to businesses of all sizes—scalable solutions that protect operations and support growth. While IT is often reactive, my approach is proactive: monitoring, detecting, and preventing threats, improving performance, and helping clients stay ahead of problems before they become outages. From cybersecurity and networking to servers, backups, disaster recovery, project management, and consulting, I aim to be the trusted IT partner businesses can rely on.